Sutherland Jobs For Associate | Free Alert Jobs | Fast Jobs
You Are Looking For Companies Jobs Vacancy, Off Campus Recruitments For Freshers Jobs Vacancy ? Want To Make Career In It Sutherland Off Campus Jobs Vacancy For Freshers For Position Of Associate. Interested And Eligible Candidates Can Apply To Jobs Vacancy Through The Apply Link Given Below. Free Alert Jobs Vacancy Tesco Off Campus Jobs Opening Eligibility, Salary, Location, And Registration Link Is Given Below.
|Work Location||Work At Home ( Chennai )|
|Batch Eligible||2019, 20, 21, 22, 23|
|Salary||Up To 4. LPA*|
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Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.
Responsibilities And Description
- Review open accounts from the daily Ageing report
- Monitor and maintain the assigned accounts – Receivables (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations
- Handle payments and queries and timely follow-up on payment arrangements
- Monitor customer payments activity to ensure receivables are collected in a timely manner
- Ensure timely escalation in case of no response.
- Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner
- Identify issues attributing to account delinquency and discuss them with customers and escalate with client
- Assists with the cleanup of UC’s (unapplied credits), short paid invoices
- Send Dunning letter to customers to make the payment of delinquent accounts
- Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
- Update Daily/Weekly trackers and perform self-quality check
- Adherence to Control and Compliance
- Act as a liaison between Customer, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any
- Follow and update the Standard Operating Procedure (SOP)
- Active participation in Learning & Development.
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Qualifications And Requirements
- Any Graduate from any stream.
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