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Cognizant Careers
| Company Name | Cognizant |
| Job Profile | Graduate Trainee |
| Experience Required | Freshers |
| Work Location | Across India |
| Qualifications | B.E, B. Tech, M.E, M. Tech, MCA, M.S, M.Sc |
| Batch Eligible | 2019, 20, 21, 22, 23 |
| Salary | Up To 2.25 – 4 LPA* |
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About Cognizant
Cognizant provides IT consulting and business process outsourcing services for industries including banking, health care, manufacturing, media, and entertainment.
Responsibilities And Description
- Responsible for providing IT Infrastructure support covering cloud and on-premise products like Windows, Cloud Computing, O365, End User Computing, Desk Side Services and other business applications to our global customers
- Interact with end-users fluently, understand and resolve technical issues over various channels of support
- Hold a high degree of conversational skills since written and verbal communication are essential
- Collaborate with 5.6+ Million Users globally to ensure seamless functioning of business
- Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
- Provide expert solutions on infrastructure, applications, hardware and software installations and networking queries
- Accountable for gathering information through client conversation and ensuring optimal resolution
- To maintain business agreed timelines and resolve issues within that timeline.
- Engage in business interactions with end users to provide innovative approaches
- Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction
- Clarify user queries and work collaboratively to ensure there is no business impact
- Using high level of problem solving and critical thinking skills to engage in time-bound tasks
- Industry standard business hours with rotational shifts to support global customers
- Delivery locations across India encouraging relocation based on business requirement
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Qualifications And Requirements
- 2019, 2020 & 2021 & 2022 batch of Any 3 years Graduation program (UG full time degree)
- Maximum of 3 years of gap in education and not beyond.
- 50 % in X, XII, Diploma, UG (Full Time degree), No Standing Arrears.
- Candidate would need to hold 50% aggregate as per respective university norms (all subjects taken into consideration) with no standing arrears in Graduation
- 2019, 2020 & 2021 & 2022 batch of B.E/ B. Tech/ M.E/ M.Tech/MCA/M.S / M.Sc any domain / all specializations (full time)
- Maximum of 3 years of gap in education and not beyond.
- 50 % in X, XII, Diploma, UG (Full Time degree), No Standing Arrears.
- Candidate would need to hold 50% aggregate as per respective university norms (all subjects taken into consideration) with no standing arrears in Graduation.
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